Privacy Policy and Cookies

1. RGPD and FLPaccessoires-shop.fr / FLPACccessories.fr

We collect your consent so clear and explicit To collect and process your personal data. You benefit from full access to your data and portability, in accordance with your rights.

You can ask for total or partial erasure your personal data at any time, according to certain conditions.

We are committed to protecting your data, respecting your rights and freedoms. Access to your information is limited to authorized persons, and all the information is stored in a secure manner thanks to:

• strong passwords,

• connection HTTPS with solid encryption,

• Software suitable for secure conservation of passwords.

In case of leakage or incident, we will inform the CNIL within 72 hours and notify the persons concerned within 30 days of the event.

2. Personal data collected

There are two types of personal data on the Internet:

1. Direct data : Provided voluntarily by the customer, for example when creating an account.

   • Example: email, society, civility, name, first name, phone, address.

2. Indirect data : Generated automatically when using our services, such as purchasing or research history.

We only collect the necessary data, via the internal processing manager to our company.

3. Using your personal data

Your data is used to:

• Process your orders and ensure their delivery,

• Manage payments and refunds,

• Provide custom customer support,

• Improve your experience on the site (navigation, recommendations, baskets saved),

• Protect our customers and our company against fraud,

• Conduct statistics to optimize our site and our services.

We Never sell your personal information to third parties. Access to your data is strictly reserved for authorized persons.

4. Data Retention

Your personal data is kept:

• The time to activate your customer account,

• The time required for our internal analyzes or legal obligations.

You can delete your data at any time.

5. Your rights

In accordance with RGDS, you have multiple rights:

• Right of consent : You can withdraw your consent under certain conditions.

• Right of access : Ask if your data is processed, get a copy and processing information.

• Rectification right : Correct inaccurate or incomplete data.

• Right of erasure ("right to oblivion") : Deleting your data when:

  • They are no longer necessary,

  • You remove your consent,

  • You oppose treatment,

  • The treatment is illegal,

  • A legal obligation requires it.

• Right of limitation : Limit the use of your data.

• Right of opposition : oppose the use of your data for prospecting purposes.

• Right to portability : Transmit your data to another processing manager, if the conditions are fulfilled.

Response time: Any request must receive an answer (positive or negative) under a month. If necessary, we will inform you of an extension.

In case of refusal, you can grasp the CNIL or initiate a judicial remedy.